In Innowise, you can not only develop as an expert in your field, solve complex problems and influence the result, but also see how the finished project affects the world around. We are a close-knit team of professionals who have already implemented 1600+ cases for clients from the USA, Denmark, Germany, etc. We need someone, who will strengthen our team and become part of the community!

Our expectations:

English proficiency at B2 or higher
Experience with the ServiceNow platform, including work in technical architecture / design
Deep understanding of ServiceNow capabilities, solutions, and implementation methodologies
Solid knowledge of the ITIL framework and service management concepts

Nice to have:

Active ServiceNow certifications: CTA, CMA, or at least 4 mainline CIS (Certified Implementation Specialist) certifications
Experience with JavaScript, AJAX, JSON, Scripted REST API, ServiceNow Flow Designer, Platform Analytics, CSDM (CMDB)
Experience with ServiceNow SPM, IRM, and SecOps modules
Experience managing and configuring domain‑separated (multi‑tenant) environments
Proactive, self‑driven approach with a continuous learning mindset

What you'll be doing:

Architecture & Strategy: Designing and leading scalable technical solutions on the ServiceNow platform that align with customer needs
Technical Leadership: Providing architectural guidance and expertise to development teams across various modules such as CSM, HRSD, ITSM, ITOM, and ITAM
Advanced Configuration: Creating and maintaining server-side scripts, ACLs, Business Rules, UI Actions, and UI Policies
Security & Compliance: Ensuring adherence to security standards, regulatory requirements, and platform best practices