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Head of E-commerce & Retail Business Practice

All locationsSenior

We are growing fast - and we invite you to grow with us. In Innowise, you can not only develop as an expert in your field, solve complex problems and influence the result, but also see how the finished project affects the world around. We are a close-knit team of professionals who have already implemented 800+ cases for clients from the USA, Denmark, Germany, etc. We need someone, who will strengthen our team and become part of the community!

We expect you to have:

  • IT experience of 7 years or more
  • Experience in E-commerce&Retail domain from 5 years
  • Experience in team management from 3 years
  • Experience in Presales
  • Experience in R&D
  • Understanding of Digital Marketing processes
  • Experience working on E-commerce projects in the role of Team Lead, Programme Manager or Delivery Manager
  • Deep understanding of the subject area, typical problems, solutions and trends in E-commerce&Retail
  • Strong written and verbal communication skills (business writing skills, business ethics, customer rapport, etc.)
  • Customer focus (ability to identify customer needs, manage conflict situations, handle claims)
  • High analytical and strategic planning skills
  • English at Upper Intermediate level and above

What to do:

  • Developing and implementing a strategy for the development of E-commerce&Retail business practice in line with the company's objectives
  • Creating structure and managing the team to improve the effectiveness of the business practice: interviewing, onboarding, management, motivation and other team work
  • Participating in Pre-Sales and preparing proposals for new clients
  • Supporting major clients and establishing reliable partnerships
  • Identification of clients' needs and problems, counselling on services provided
  • Developing and implementing the marketing strategy of the business practice
  • Retention and expansion of the business practice's client portfolio
  • Collaborating with other departments to ensure successful implementation of projects

We offer

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Flexible work schedule

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Experience of working with clients all over the world

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Financial assistance

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Medical insurance

Want to join the team?

Email us

Any questions about the job?

Ask them to our recruiters by writing to the mail: